This accessibility statement applies to commonwealthsport.com

Commonwealth Sport creates, celebrates and promotes safe, sustainable, accessible and truly inclusive Games events that inspire positive change in society.

Consideration is being made for people with accessibility requirements, ensuring a safe, independent and dignified experience for athletes, spectators, media and all people involved with the Commonwealth Sport Movement. 


Website Accessibility Statement

This website is run by the Commonwealth Games Federation (CGF) and developed by Pulselive.

Commonwealth Sport wants as many people as possible to be able to use this website. For example, that means users should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

The website text has been made as simple as possible to understand.

AbilityNet has advice on making devices easier to use.

The accessibility of the website

It is acknowledged that some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software
  • The current location in the navigation has been highlighted via colour alone

An accessibility toolbar is included in the site, which can be launched from any page of the website by clicking the ‘Accessibility’ button in the bottom left corner.

What to do if access to parts of this website are not available?

If information on this website is required in a different format such as accessible PDFs, large print, easy read, audio recording or braille, please contact the CGF: Email communications@thecgf.com

Reporting Accessibility Problems with this Website

CGF is always looking to improve the accessibility of this website. If you find any problems not listed on this page or thinking accessibility requirements are not being met, please contact:  communications@thecgf.com

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with the  response to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting by phone or Visiting in person

If required, you can contact the CGF by phone on 020 77476427. Alternatively you can visit the CGF office at 55-58 Pall Mall, London SW1Y 5JH. 

Technical Information about the Accessibility of this Website's 

The CGF is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non Accessible Content

The content listed above is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate Burden

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. This fails WCAG 2.1 success criterion 1.3.4 (orientation).

Interactive tools and transactions

Some of the interactive forms are difficult to navigate using a keyboard. For example, triggering the ‘register your interest’ form could be difficult to open from the homepage.

The cost of fixing the issues with interactive tools and transactions has been assessed and it is believed that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

  • Many of the older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role, value).
  • Some PDFs and Word documents are essential to providing  services. For example, there are some PDFs with information on how users can access services, and forms published as Word documents.
  • The accessibility regulations do not require PDFs to be fixed or other documents published before 23 September 2018 if they’re not essential to providing the services of Commonwealth Sport.
  • Any new PDFs or Word documents published will meet accessibility standards.

How his the website is tested

This website was last tested on 9 May 2022. The test was carried out by AccessibilityOz.

This test was carried out using OzART (Accessibility Reporting Tool) which compares websites to WCAG2 standards.

Tested content:

The main website platform, available at: https://www.commonwealthsport.com

This statement was prepared on 20/11/2022. It was last updated on 28/11/2022